Privacy Policy
This privacy policy (“Privacy Policy”) applies solely to Personal Information (as defined below) collected by or on behalf of WardenShortbow (“WardenShortbow,” “we,” "us," or "our"). We are committed to maintaining your confidence and trust as it relates to the privacy of your Personal Information. Please read below and learn how we collect, protect, share and use your Personal Information including information we collect as part of our sites (including, without limitation, our WardenShortbow-owned and branded websites, web pages, and interactive features (“Sites”). Sites may include applications and mobile applications that link to this Privacy Policy, offline, and from third parties.
This Privacy Policy explains what information may be collected through the Sites, how such information may be used and/or shared with others, how we safeguard it and how you may access and control its use in connection with our marketing communications and activities. Please read this Privacy Policy carefully, because by using the Sites you are acknowledging that you understand and agree to the terms of this Privacy Policy. In addition, please review our Terms of Use, which governs your use of the Sites and any content you submit to the Sites
QUICK GUIDE TO CONTENTS
1. INFORMATION WE COLLECT ON OUR SITES
Information You Provide To Us
Information We Collect Automatically
2. HOW WE USE INFORMATION COLLECTED THROUGH OUR SITES
3. SHARING OF INFORMATION
Third Parties Providing Services on Our Behalf
Your Agreement to Have Your Personal Information Shared
Legal Disclosures
4. INFORMATION WE RECEIVE FROM THIRD PARTIES
5. YOUR CHOICE AND ACCESS
6. ADVERTISING/BEHAVIORAL TARGETING; HOW TO OPT-OUT
7. CHILDREN
8. SECURITY OF YOUR INFORMATION
9. OTHER SITES
10. CHANGES
11. CONTACT US
- INFORMATION WE COLLECT ON OUR SITES.
Information You Provide To Us
The Sites may ask you to provide information that could reasonably be used to contact you or to identify you personally (such as your name, e-mail address, telephone number, mobile phone number, payment information, or home address (“Personal Information”)). If you do not want your personal information collected, please do not submit it.
Information We Collect Automatically
Whenever you visit or interact with the Sites, we, as well as any third-party service providers, may use a variety of technologies that automatically or passively collect information about how the Sites are accessed and used ("Usage Information"). Usage Information may include, in part, browser type, operating system, the page served, the time, and the preceding page views. This statistical data provides us with information about the use of the Sites, such as how many visitors visit a specific page on the Sites, how long they stay on that page, and which hyperlinks, if any, they “click” on. Usage Information is generally non-identifying, but if we associate it with you as a specific and identifiable person, we treat it as Personal Information.
We may also automatically collect your IP address or other unique identifier ("Device Identifier") for the computer, mobile device, technology or other device (collectively, “Device”) you use to access the Sites. A Device Identifier is a number that is automatically assigned to your Device when you access a web site or its servers, and our computers identify your Device by its Device Identifier.
The technologies used on the Sites to collect Usage Information, including Device Identifiers, may include:
Cookies. Cookies are data files placed on a Device when it is used to visit the Sites. We, or our third-party service providers, may place cookies or similar files on your Device for security purposes, to facilitate site navigation and to personalize your experience while visiting our Sites. Cookies allow us to collect technical and navigational information, such as browser type, time spent on our Sites and pages visited. You always have the option of disabling cookies using your browser preferences. However, please be aware that some features of the Sites may not function properly or may be slower if you refuse cookies.
Web Beacons. Small graphic images or other web programming code called web beacons, may be included in our Sites and e-mail messages. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to the Sites, to monitor how users navigate the Sites, to count how many e-mails that were sent were actually opened or to determine whether content sent was actually viewed.
Google Analytics. We use Google Analytics and HotJar to help us better understand how visitors are using our website and improve website functionality. To see an overview of the privacy policy for Google, visit: https://www.google.com/intl/en/policies/privacy/.
You may opt out of tracking by Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.
- HOW WE USE THE INFORMATION COLLECTED THROUGH OUR SITES
Any information you submit on the Sites may be used for a variety of internal purposes, including for example, to: process your payments, fulfill orders, send shipments, respond to your questions and requests; tailor content and offers we serve you; present targeted or re-targeted advertising on third party sites; improve the Sites; contact you with regard to your use of the Sites, and, in our discretion, changes to any policy; and for purposes disclosed at the time you provide your Personal Information or otherwise with your consent.
- SHARING OF INFORMATION
Except as provided in this Privacy Policy, we will not provide any of your Personal Information to any third parties without your specific consent. We may share non-Personal Information, such as aggregate user statistics, demographic information, and Usage Information with third parties. We may also share your information as disclosed at the time you provide your information, as set forth in this Privacy Policy and in the following circumstances:
Third Parties Providing Services on Our Behalf. In order to carry out your requests, process your purchases and to respond to your inquiries, we may share your Personal Information with third parties that perform functions on our behalf, such as companies or individuals that: host or operate our Sites; analyze data; provide customer service such as payment processing.
Legal Disclosure. We may transfer and disclose information, including your Personal Information, Usage Information and Device Identifier, (including IP address), to third parties to comply with a legal obligation; when we believe in good faith that the law requires it; at the request of governmental authorities conducting an investigation; to verify or enforce our Terms of Use or other applicable policies; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors to our Sites or the public.
- STORING YOUR INFORMATION
We may store your Personal Information to fulfill your order, communicate with you about your purchases and retain a record of purchases. We do not collect or retain your credit card information used to purchase goods from our Sites. Your credit card information is handled by our third party payment processor.
- YOUR CHOICE AND ACCESS
You may always direct us not to share your Personal Information with third parties, not to use your Personal Information to provide you with information or offers, or not to send you newsletters, e-mails or other communications by: (i) sending us an e-mail at support@wardenshortbow.com or (ii) contacting us by mail at 720 El Camino Real #402, San Mateo CA 94402.
If you receive an e-mail, you may opt-out at any time by following the opt-out instructions provided in the e-mail you receive. Your opt-out request will be processed within 10 days of the date on which we receive it.
If you wish to verify, correct, or update any of your personal information collected through the Sites, you may contact us at the above address or e-mail. In accordance with our routine record keeping, we may delete certain records that contain Personal Information you have submitted through the Sites. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons.
We do not currently respond to browser do-not-track signals. Instead, we adhere to the standards set out in this privacy policy and offer the opt-out choices described above.
- CHILDREN
The Sites is not directed to children under 13. We do not knowingly collect personally identifiable information from anyone under 13 years of age. If we determine upon collection that a user is under this age, we will not use or maintain his/her Personal Information without the parent/guardian’s consent. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 13, we will make reasonable efforts to delete such information from our records. However, in certain circumstances, we may maintain and use such information (in accordance with the rest of this Privacy Policy and applicable law) in order to notify and obtain consent from the parent/guardian and for certain safety, security, liability and other purposes permitted under applicable law. A parent/ guardian can review, remove, change or refuse further collection or use of their child’s Personal Information by contacting us as provided above (include child’s name, address and e-mail address).
- SECURITY OF YOUR INFORMATION
We use certain reasonable security measures to help protect your Personal Information. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us, and you use the Sites and provide us with your information at your own risk.
- INTERNATIONAL DATA TRANSFERS
We provide certain rights regarding any personal data received from the UK and Europe. You may opt out of any future contacts from us at any time. You may request the following at any time by contacting us via the options provided in this Privacy Policy at Your Choice and Access:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
- CHANGES
Please note, we may change information on the Sites and/or this Privacy Policy, at any time without prior notice to you, and any changes will be effective immediately upon the posting of the revised Privacy Policy on the Sites. Please note that we reserve the right to change this Privacy Statement, at any time. If we make material changes, we will provide you with reasonable notice of the changes through the Sites. Changes will be effective immediately (except for material changes) upon the posting of the revised Privacy Statement on our corresponding Sites. Your continued use of the Sites following the posting of the changes or any applicable notice period will mean that you accept those changes.
- CONTACT US
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
support@wardenshortbow.com
or
720 El Camino Real #402, San Mateo CA 94402
POLICY UPDATED AS OF: September 9th, 2021